Conversations

Guides on hosting coaching conversations—async or live—with your clients.

Identify logged-out (anonymous) users

Learn how you can figure out who's interacting with you in Clarityflow, even if they aren't currently logged into their account.

Create internal notes only visible to team members

Here's how to use internal messages to communicate privately with your team members in Clarityflow.

Manage Clarityflow email notifications

Discover the different types of Clarityflow email notifications and how to control which ones you receive and when.

Pin messages to the top of a conversation

Call attention to your most important and unmissable messages by pinning them to the top of the conversation.

Pre-set conversation attributes via an intake page URL

In Clarityflow, you can pre-define attributes to assign to the conversation created when someone responds to your intake page. Here's how.

Glossary: Clarityflow terms to know

Familiarize yourself with common Clarityflow terminology in this helpful glossary.

Display a custom background image on camera recordings

Want to change your recording background? You can choose a stock background or upload your own custom background in Clarityflow. Here's how.

Control or prevent message types

You have control over the types of messages (such as screen, camera, audio, or text) that people can send you in Clarityflow. Learn more about those settings here.

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